Frequently Asked Questions

Herbal powders are blends of dried herbs and plant ingredients that you mix into your dog’s food. Homeopathic drops are traditional remedies prepared from highly diluted natural substances and given as drops. Our Herbs & Homeopathy guide explains both in more detail.

Elaine, The Dog Herbalist, who has over 40 years of experience caring for dogs and founded the business in 2012. Every herbal powder is blended by hand in small batches in Shropshire, and our homeopathic drops are prepared with the guidance of our homeopathic consultant.

Natural, human-grade ingredients, organic where possible, and sourced from trusted UK suppliers wherever we can. There are no fillers. You’ll find the full ingredients and directions at the top of each product page.

Take our 1-minute remedy quiz, or type what you’ve noticed into the search bar on our homepage. If you’d still like a hand, email Elaine at elaine@thedogherbalist.co.uk.

Herbal powders are mixed into your dog’s food, and homeopathic drops are given as drops. The amount depends on the product and your dog’s size, so please follow the directions on each product page.

Our remedies are made to support your dog’s natural wellbeing alongside, never instead of, your vet’s care. Please speak to your vet before starting anything new if your dog is on medication or has an ongoing health condition, and never stop prescribed treatment.

We have dedicated Puppy, Senior and Pregnancy ranges. Please check each product page, and if your dog is pregnant or nursing, speak to your vet before starting anything new.

Yes, many owners pair a herbal powder with homeopathic drops. Our bundles put two complementary remedies together for less. If you’re unsure what to combine, just ask Elaine.

Every dog is different. Natural care works best as part of a steady daily routine, so we suggest giving it a few weeks and keeping a little note of how your dog seems. If you have any questions along the way, get in touch.

UK delivery is free on orders over £50. Below that, standard delivery is £3.99 with Royal Mail 48 Hour Tracked. You’ll see all the options at checkout.

Yes, we ship to the EU and a number of other countries, including the USA, Canada, Australia and New Zealand. Delivery costs are shown at checkout. Orders sent outside the UK may be subject to local import charges.

As soon as your order is on its way, we’ll email you a tracking link.

On any product page, choose the ‘Subscribe & Save’ option and pick your delivery schedule: every 4 weeks (save 20%), every 6 weeks (save 15%), every 8 weeks (save 10%) or every 12 weeks (save 5%). Your discount applies from your very first order. Find out more on our Subscribe & Save page.

Yes, at any time, with no hidden fees. Just visit Manage your subscription or use the link in your order emails.

We’re so sorry if that happens. Please email elaine@thedogherbalist.co.uk straight away, ideally with a photo, and we’ll put it right.

Please get in touch before sending anything back. You can request a return within 30 days of receiving your order, and items need to be unused and in their original packaging. Our refund policy has the full details.

Yes! Elaine’s ebook, Natural Remedies for Your Dog: Home Solutions for Common Ailments, is free to download. Get your free copy here.

Email Elaine at elaine@thedogherbalist.co.uk, use our contact form, or come and say hello in our friendly Facebook community.